Comcast. In most cases, these lines are installed when your home's being built. How do you get service?! PECO did their job but it has been impossible to get xfinity to come out. WiFi Pro. To do so, click on the chat icon located at the top right of this forums page. It "didn't understand" so it said to hit zero to talk to a rep. Did just that. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. 0000003912 00000 n The project is in Gresham, Oregon and there is service in the area. I've done that way of contacting you and it's gone nowhere. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. Worst part is Comcast is the only thing available where we are. I just did, now can someone finally help me? Thank you so much for reaching out to us here on our Community Forums platform. PDF City and County of San Francisco DEPARTMENT OF PUBLIC HEALTH The best communities have most conversations happening in the public boards. Cookie Notice We will take a look at the situation with your new place to see what the hold-up is. However I haven't received the cal We've received a quote of over $13,000 to construct cable to our home. Property Development - Comcast Business Could someone reach out to me as well? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I can surely submit a ticket to see if this piece of equipment is ours. Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. Thank you! We'll be there to help. Internet Speed Test. I cannot tell you how many times we have called customer service to no avail. Did you make sure to scroll all the way up? Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. So, offer one with WiFi included, no data caps, and 24/7 support. 0000003156 00000 n Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. We can't cut our grass without moving the cable. We are having exactly the same problem. 0000005518 00000 n Leverage your professional network, and get hired. %PDF-1.5 % I have had this identical scenario happen 4 times now. I have had this identical scenario happen 4 times now. Please take a look at these additional steps, it should help clarify the process. Edit: ok this is the only number to get through it appears. 0000000016 00000 n Is there a number to call? It's an absolute joke how terrible Comast service is. WILL MY XFINITY SERVICES ALSO BE INTERRUPTED? 0000004603 00000 n PECO did their job but it has been impossible to get xfinity to come out. Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. If anyone with xfinity is reading this please help! COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com I was home ALL DAY. Anyone know how to contact construction division directly? : Comcast I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . That seemed to be really effective. If you ever find the secret sauce please share with me. I told them get me connected then we'll wory about pricing at this point. Each time the tech arrives to find no work has been done. I'll try and get a number and post it if they give me one. All they can do is reschedule. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. You would not have service until the line is buried and then an install tech comes back. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? We can help with both the service issues and the exposed cable. So far, I've been able to track down the number for the AT&T engineering department. Did you make sure to scroll all the way up? Our highly experienced team will help you select the best services for your property. We can't cut our grass without moving the cable. I just did, now can someone finally help me? Internet Help & Support. Instead of having overhead cables across our backyard, we are burying all of the lines. Hicatlusainc. I want to look further into this and get you some answers, we thank you for your interest in our services! Thats why offering high-speed, high-performance connectivity on a powerful Gig-speed network can really make a difference. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Reddit - Dive into anything Gig Speed Network. Not available in all areas. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Comcast Careers - Create the future with us Sorry to hear about the trouble. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. 0000203368 00000 n I'm having the same issue, trying to get Comcast to come out to my home which is new construction. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. Got frustrated with the robot on the other end and started mashing zero. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. However I havent received the call from the construction team yet. Charles Key - Director Of Construction - Comcast | LinkedIn We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. Things like this can take some time, as every area is unique. Its so ridiculous. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Is there a way to contact Comcast construction Division directly? Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Read Now, Vice President, Procurement, Comcast NBCUniversal. 0000007636 00000 n Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. Contact Us | Comcast Business If available, they will appear as. My husband runs a small business and we're really losing out. Comcast Service Center. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 0000006653 00000 n Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". I've talked to people in the actual construction department maybe 5 times. I've had the same issue for nearly a month now. It's been 2 months and I still have nothing. My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. @user_1eb5a5 Hmm. Comcast, 25625 Telegraph Rd, Southfield, MI does not need a license for in this area. Is there a way to contact Comcast construction Division directly? WHAT WILL HAPPEN TO MY BUSINESS SERVICES? Sounds just like what I'm dealing with. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. I have a mans number in construction that said he would take care of it. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. To send a private message, please click on the chat icon on the top right next to the bell. 0 @ComcastMichael can you please reach out to me as well. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. 0000003762 00000 n Chat with Xfinity Get 24/7 help with any questions you have. Xfinity Customer Service - Contact Us WTF I have to do to give them my money in exchange for some internet. Good morning, gangelo88. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. and our Greetings, @l8867vette! The cable runs across my neighbors property. %%EOF They ran a cable above ground for 400 ft. My service is terrible. How do you not have internal numbers to contact another internal department? We are having exactly the same problem. For more information, please see our My cable has to be run in the air. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. We handle installation and activation, plus provide on-going support. It's an absolute joke how terrible Comast service is. You can visit the, We recommend restarting your gateway once service has been restored. Get in touch with the right person and learn how our solutions can help bring new opportunities to your doorstep. Construction Specialist. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. . PDF Construction Meeting Minutes Date: April 3, 2023 City Projects I have had this identical scenario happen 4 times now. I cannot tell you how many times we have called customer service to no avail. user_285696 Hey there! Hello @lanannak. Business Internet. I want the service but something has to be done. I am sorry you are having issues getting your lines taken care of and I would love to assist you. Contact Information - Comcast 0000203180 00000 n 0000001138 00000 n WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Understood. 0000012164 00000 n Carroll County Department of Public Works Road and Utilities Construction Project Schedule for the Week of January 10, 2022; . Comcast | Southfield MI | Read Reviews + Get a Free Quote | BuildZoom I appreciate you taking the time to reach out to us here on the forums. It's a new townhome that is finished and I am moving in tomorrow. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. 0000004087 00000 n Anyone have a contact number for the Comcast field service department We understand the process can be confusing, but we're here to help. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there.
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