Please note that this is a U.S. government regulation over which Holland America Line has no control. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Please contact Ship Services for further information. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Additionally, you can call the ship directly from the shore. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. If we do not have your information by this deadline, you will be unable to sail. Find Cruise Packages for Holland America's Award-Winning Cruises Holland America Cruises From Boston - CruiseInfoClub.com Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Appointments may be made in advance on our web site athollandamerica.comor once on board. Cruise Ship Smoking: Is Smoking Allowed on Cruises? Cigar and pipe smoking is not allowed inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. This could result in legal proceedings. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. Requests will be confirmed or waitlisted at the time of booking. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. a visa for stays of 90 days or less, when they meet all requirements. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Our activities to protect the environment have not gone unnoticed. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Kids Club. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. Guests will be asked to discard open beverages in plastic containers prior to boarding. The password will need to be disclosed to the youth staff upon pick up of the child. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. This should be done well in advance of travel at a Customs office near your home. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. While we try to fulfill all requests, it may not always be feasible. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. In October 2021, I joined a restart cruise. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Travelers checks may be cashed at Guest Services. A luxurious dining experience in a room graced with fine art and antiques. U.S. port and ending it in a different U.S. port. Limitations apply. Representatives are available 24 hours a day, 7 days a week and 365 days a year. disembarking the ship, and for making purchases on board. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. Reservations may be made on board by contacting the restaurant manager. Alcoholic beverages will not be served to guests under age21. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. Please see the following important information about your luggage tags. in the bar, lounge or pool areas. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Times and locations can be found listed in Navigator and the When & Where program. Youth Staff cannot assist in the washroom in any way. Koningsdam Cruises 2022, 2023 - Holland America Ship, Itineraries Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. The representatives will help you with luggage tags. or CDs. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Listen to the menu and select the number that corresponds to the ship you are calling. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Designated Smoking Areas Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! All other questions and concerns regarding air arrangements should be directed to your travel advisor. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Please contact the ships Medical Center for any medication requiring refrigeration. We are equally passionate about protecting and preserving the pristine destinations that we visit. 1-206-626-7353 to add services to your itinerary. Please keep this available for check-in. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. All cash advances are subject to restrictions. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. View current Health Protocolsand Testing and Vaccination FAQs. the vessel leaves. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Rest assured that your passport will be fully secured by our staff. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Any guest who smokes inside staterooms or on verandahs in violation of Holland America policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Also, you will need your ship card when you disembark. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. The reduced deposit applies to sailings of 3 days or longer. Theres never a dull moment on your Holland America Line cruises. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Frequently Asked Questions | Holland America (See section for Bags VIP Luggage Delivery below for details.). Please note that fees and visa requirements are subject to change without notice. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Now more options are available. Please attach a tag to each piece of luggage you will be checking on the cruise. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Can You Smoke On Norwegian Cruise Ships - CruiseInfoClub.com Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Reservations may be made on board by contacting the restaurant manager. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. What you need to know before you go on a Holland America Line cruise. Please Note: There is not an Automated Teller Machine (ATM) available on board. (Voyage plans cover your entire cruise and are available at a discounted rate. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract.
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