One Reddit user learned the hard way about this scam upon discovering that the seller was actually billing a different person as part of a potential identity theft scheme [*]. When you buy through our links, Insider may earn an affiliate commission. Heres how. You send the item promptly but days later you find that the check bounces, leaving you with nothing. If it were a Vero complaint, it would have stated that. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. Used underwear and socks are not allowed. We had to remove your listing because it didnt follow ourCounterfeit policy. As a seller and buyer in the U.S., I've witnessed an uptick in fraud attempts as recently as last week. But is it safe? So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. Activity on your account didnt follow our policy. Limited offer! While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. ath Power Consulting was compensated by Aura to conduct this study. If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. They don't have to explain anything. QUOTE eBay is very aware that scams occur on the website. Try searching the board for those two items and see if you find something. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. These are printed bricks (may or may not be lego bricks) from the site you indicate you bought from. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. In one example scammers contacted AT&T customers and told them eBay would pay half of their cable bill if they paid six months upfront using eBay gift cards. The score you receive with Aura is provided for educational purposes to help you understand your credit. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. Check the fine print of any listing that you want to bid on, and be sure you understand the sellers return policy along with whether the item is covered by eBays money back guarantee. I had a listing removed the other week for violating ebay's counterfeit policy. In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. Its unfair they side with the buyers all the time. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe youre purchasing the real thing. Perhaps if eBay banned such sellers with a zero tolerance poli. Do you not understand? I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. Well, eBays email claims they are educating me as to why my items that I have receipts/invoices for are fake. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe you're purchasing the real thing. Sellers of popular and desir. Yes it is You may have been the only person who reported the listing so wouldn't have been anywhere the top of the bots priority list to take it down. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) We dont allow counterfeit items, replicas, or unauthorized copies to be listed on eBay. So I get an e-mail from ebay saying two of my items are counterfeit. 08:54 AM. I am not purposely trying to break the rules. Counterfeit goods are not allowed on eBay. How Fake Stuff Ends Up on eBay Others may be listing the same or similar items, but this has no bearing on your situation with eBay. I have no idea what their criteria is because they will never disclose it - even to top-rated sellers who have been selling on eBay for years with NO strikes! Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. I would like to know what makes my items fake because I do not want to get banned, but I guess it is too hard for eBay to tell me what is fake about my items. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. Here's the situation. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. Taking action within the required time frames. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. Each item listed for sale has been verified to be authentic by an expert and is fairly priced based on factors like condition, rarity, and current market value. Just because you didn't get all of them pulled originally, was not an indicator that only those pulled were in violation. eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. We welcome your feedback. There is no way to dispute a transaction once its finalized in this way. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. The only thing he said was for me to post the receipt in my listing to prove I bought it. - last edited on You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. 12-30-2021 Reported twice an item well before the end of the listing, but allowed to continue to the auction end. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). Some sellers dont even have the trademark in their photos and they still sell their items without getting suspended. Its usually not a good idea to trade with accounts that have bad feedback. While some legitimate designer items are made in China, do your research to determine which ones. Some sellers simply may not know their items are not real, while others knowingly list inauthentic items and don't think they will get caught. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. They should be able to show you a copy of their receipt or similar paperwork. Save up to 50% on annual plans. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. The buyer pays quickly, and you send the item without concern. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Haha, and how can I relist listings that have been permanently pulled from my account? Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. A buyer tried to scam me out of a pair of boots, Ebay alerted me that someone purchased my boots, and I was excited, so I checked to see if Ebay sent another alert stating the item was paid, and ship It. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. This scam is particularly hard to catch since, on the surface, everyone comes out ahead. So, I cancel the order and sent in a statement. All rights reserved. Ebay doesn't decide if something is fake or not. Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. They paid straight away, and the delivery address was a . Next, look at where the item was manufactured. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. (Never let the seller persuade you to move the conversation to an off-site email or messaging platform.). If the item is sold for more than $750 the item must have signature delivery proof. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. Be especially careful if youre linked to an eBay listing from a social post. We're here to help you if you believe an item to be counterfeit. A deal that seems too good to be true or includes a sob story as to why the vehicle is being sold.. If you find an item on eBay that you think is fraudulent, report the listing directly. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. On eBay, you can find the right items, at the right priceworry-free! E bay in many cases are making more profit than the sellers. Disputing the chargeback can take a lot of time and hassle on your behalf. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. Heres what to do if someone used your credit card number (without your card!). Does True Religion Jeans have a factory in China? An unauthorised reprint of a trading card. Just ask MegaBloks. So what you are saying is that I am in a lose-lose situation. Learn more. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. Whether using a credit card or PayPal, buyers can always reverse a transaction using a chargeback. Luckily I was able to contact the Global center and stop the item from shipping to the buyer. Nonetheless, the site is saturated with imitation merchandise. We're available 7 days a week. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. Call 844-280-8229 now. Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. Give them a chance to sort things out for you. The selling of fake or counterfeit items is illegal. Copyright 1995-2023 eBay Inc. All Rights Reserved. - edited I take good photos of the items and make sure to include the Minifig Companys trademark in the right leg. They can claim the item was not received, claim a refund and make off with the expensive item. I agree with that. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. I also cannot relist items that are pulled because eBay makes them disappear from my account. kh-cathy. I have 100% seller feedback. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. You can purchase syndication rights to this story here. Remember that if an offer looks too good to be true, it probably is. If youre uncertain about what youll be receiving, contact the seller through eBays messaging system so that your conversation will be documented., Before you try to make a claim, first contact the seller to see if there was an honest mistake.. Penalties range from having their listings removed to a ban from selling on the platform altogether. . To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. As a sub-section of the site, eBay Authenticate was designed to help users shop for luxury items like handbags, watches, and jewelry and collectibles like gold coins, sports trading cards, and comics with 100% confidence. So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. I have multiple people selling my exclusive product for less that I sell it for on Ebay. Basically I find good items off Amazon and resell them on eBay. Get ExactlyWhat YouWant On eBay. A buyer happily purchases your item. They offer some sort of limited-time discount in order to create a sense of urgency. In this case, the con artist is often assuming the identity of a legitimate seller whose. You just said the same exact thing that@slati_2013said. Counterfeit goods are not allowed on eBay. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. We know your shopping standards are high. Below, I break down how it works for both buyers and sellers. In those cases, try to buy from an established eBay seller with a long selling history and lots of positive feedback. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. If you want to fight it, you need to contact the Verified Rights Owner. The one thing that I'd recommend is that after you make your listing, go to your closet, select the listing and hit edit, next, list. But bottom line, eBay pulled your lisitings, you relisted, eBay pulled them again. Delivering items as described in the listing. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. I have contacted eBay many times over this issue and they leave me in the dark every time. I always receive the very general email from eBay hoping to educate me about my fake listings- what a joke. Its the reason Im looking into EBay Protection Program right now. You can report an issue with a seller to eBay directly here. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. Coverage may not be available in all jurisdictions. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. Loophole on eBay! All such complaints from sellers are simply ignored, as profit takes precedence over reason. 3- Don't expect fast result. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? If youre a trusting person, you may send the item in good faith, assuming the email is authentic. by If someone asks you to text or email them at any point of the sale, this is a scam 100% of the time. We just accept it and move on. Simple. Answer (1 of 6): eBay is encountering rougher waters, according to this report. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. Buyer pretended the item/ring was not as listed. It automatically sorts by recent items first. Other used clothing must follow our policy. Counterfeit products are illegal and not allowed on eBay. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. I really feel like I am not getting any protection from scammer buyers on eBay. We frequently receive products free of charge from manufacturers to test. Your individual results may vary. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. Everyone is covered except the credit card holder, whoever that is. Some of this advice may be second nature to you, or may not apply to all sales. 2 - Don't wait for the traffic, build it! The scammers will also ask for your PayPal email address. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. In cases where a buyer accuses a seller of providing counterfeit products, ebay nearly always sides with the buyer. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. Message 3 of 3. This scam is a new twist on the offer of overpayment. A chargeback is essentially a forced refund: the bank (or PayPal) cancels a transaction, taking the money back from you and returning it to the buyer. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. In my 8 years selling in this account, I have been warned about selling two different DVDs alleging they were boots; neither were, but I desisted. Ebay does not peruse listings and determine which ones to take down or not to take down. I know for a fact they are real products because it comes from a authorized store. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. If you call something a "mini-fig" or minifig on here, it is supposed to be a lego productmy guess is based on the The Minifig Co site that you referenced in your listings (sold out reference) caused part of your issue..these are not lego issued and that is where the "fake" is coming from. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. Altho you state they are authentic, once you are on eBays radar, your account is scrutinized at a closer level. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. eBay should explain why they take down my listings and ASSUME they are all fake. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). If they can't confirm the authenticity of your item, you'll receive a full refund. Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). eBay is full of listings for legitimate high-quality items. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. The item you get doesnt match the sellers listing. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. Dont click on links or open attachments in unsolicited emails or texts. I manufacture them myself and sell for only one price. Ebay doesn't give a shit about counterfeit items if the seller is Chinese and sells thousands of them. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Why fight a battle you can not win? But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. Counterfeit products are illegal and not allowed on eBay. You dont need to be a rocket scientist to know that. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. i think someone is trying to scam me like this to. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. Then reach out to the seller by opening up a return and requesting a refund. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. If a listing says the item is authentic, but you receive a counterfeit item, report it to eBay and ask for a refund. Image by Jo Zixuan Zhou The Balance 2020. eBay will not assist with a transaction that occurred beyond its purview. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. I could not even upload the receipt where I got the product to help win the appeal. Why should I move on when eBay is clearly being incompetent? For example, they may ask for cash, bank transfer, check, money order or even gift cards. This jitem and countless others go unchallenged. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. In this scam, the buyer then accuses you of sending a damaged item. Results based on a 2022 mystery shopper consumer study conducted by ath Power Consulting. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit. I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago. They are giving me zero evidence as to why my items are fake.
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